1) The first step we recommend is searching your inbox using the name of the organisation that you are expecting to receive a ballot paper from.
2) The next step that we recommend is opening the sub inbox folder named Spam. You can locate this sub folder in the left hand column bellow the search bar.
3) If you still cannot find you email ballot using both of the suggested methods, We suggest that you contact the person responsible for organising the election. Try to clarify that your details are correct and that you are eligible to vote.
If you have any further queries please feel free to contact the Mi-Voice support team at firstname.lastname@example.org