1) If you are using Gmail and are having problems locating your voting credentials the first step we recommend is to check the two sub inbox folders named Social and Promotions. Sometime it’s possible that our mails can be filter into this inbox.

2) If you are still having difficulty in locating your voting credentials we recommend searching for the name of the organisation you are expecting a ballot paper from in the search bar. 


3) If you still cannot find you email ballot using both of the suggested methods, We suggest that you contact the person responsible for organising the election. Try to clarify that your details are correct and that you are eligible to vote. 

If you have any further queries please feel free to contact the Mi-Voice support team at


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